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INFINITE CYCLE

FAQs

STUDIO FAQs

ITS MY FIRST CLASS, WHAT TIME SHOULD I ARRIVE?

We recommend everyone gets to the studio at least 10 minutes before class. If it is your first time riding, get there 15 minutes early so we can show you around, fit you with shoes & get your bike set up correctly.

WHAT SHOULD I WEAR/ BRING?

Wear clothing that is comfortable to exercise and sweat in. Please also bring or wear socks and a water bottle. We provide complimentary towels for class and drink bottles/socks are available for sale if you left yours at home. Just a heads up, the drink bottle holders on the bike only take the standard size bottles.

DO I NEED TO WEAR THE CYCLING SHOES?

As part of the experience, cycling shoes are complimentary for all participants and we recommend you wear them. If you do not feel comfortable then it is ok to wear your sneakers but must be strapped into the pedals.

All bikes have adjustable toe cages and straps and are compatible with Shimano® SPD® cleats- cycling shoes. Feel free to bring your own or use ours!

WHAT IS THE BENEFIT OF WEARING CYCLING SHOES?

Wearing cycling shoes means you are clipped into our pedals and generating force on both the push and pull of each pedal stroke. The motion also promotes the body to recruit your larger muscle groups (quads/glutes), increasing the ability to burn more calories throughout class. The rigidity of the sole also prevents any possible soft tissue injury of the foot that may be obtained from the use of softer sneakers. Ultimately you will be riding more comfortably and efficiently!

WHAT IS THE DIFFERENCE BETWEEN EACH CLASS?

You can find out here about all our classes

DO I NEED TO BE FIT TO DO THE CLASS?

The great thing about Infinite Cycle is, you have the control of how hard, or how easy you want to go. The instructor will guide you and encourage the class to follow the pace and the intensity. It is then up to you to decide and take accountability of the amount of resistance and how hard you want to work.

HOW IS THE CLASS TRACKED?

All our bikes have power metres attached to the crank. This enables us to track your RMP (speed) Watts (power) and distance travelled in the class. You also can put your height, weight & age into your profile so we can track; your watts per kilo, calorie burn and speed in kmph.

WHERE CAN I SEE MY STATS?

Your stats come up in real time on the screens at the front of the studio, you then get a summary after the class, and a full breakdown of your minute-by-minute progress sent through to your app within half an hour of the class.

WHAT IS SPIVI?

Spivi is our programming system which also is how we track your stats. It comes up in real time on our large screens at the front of the room.

WHAT IF I DON’T WANT MY NAME ON THE SCREEN?

We can’t take you completely off the screen, but we are able to give you anonymity changing your name. Just ask at the front desk the next time you are in, and we can sort it! The other option is to go on to the app, log in to spivi and change your display name to something you are comfortable with.

DO I NEED A HEART RATE MONITOR?

We recommend using a heart rate monitor during the session as it is a metric used during our interactive classes, however, you certainly do not have to use one. If you have your own monitor, please ensure it supports ANT+ connection so that we can connect it to our system prior to class. If you would prefer to use one of our monitors – these are available for sale at your studio.

IS THERE A BEGINNER’S CLASS?

We recommend you try either ICPeloton or ICRhythm first. Each of these classes are quite different and may suit different tastes and preferences. Find out here about the different styles.

Each class and instructor will always offer options for beginner riders just starting out. Ultimately, you decide what option to choose and what resistance to select.

DO I NEED TO MAKE A BOOKING FOR EACH CLASS?

We recommend booking your class in advance through the app. We do take walk in’s, but please ensure you arrive early enough to book in and get set up. We cannot confirm availability of spots in the class for walk ins, so your safest option is to book in on the app.

CAN I STILL ATTEND THE CLASS IF I ARRIVE LATE?

To ensure duty of care, safety and to minimise class disturbance, entry will not be permitted once the doors have closed (5 minutes before the start time) or to the instructor’s discretion.

HOW DO I CANCEL A BOOKED CLASS?

Bookings may be cancelled online, or by calling us at least 12 hours in advance. If a cancelation in made within 12 hours without notification, a credit is deducted from your account and at studios discretion, there could be a late cancel fee within the 12-hour window.

WHAT IF I NEED TO LEAVE EARLY FOR THE CLASS?

Attendance for the whole 45-minute duration of the class is expected. As courtesy to your instructor and to your fellow riders, where there is an occasion where you need to leave, please inform the instructor before the class begins for approval.

FRANCHISE FAQs

HOW MUCH DOES IT COST TO START MY OWN STUDIO?

This will be dependent on the size of the studio and the demolition required. You can expect a turnkey solution to open a studio at a cost anywhere between $150-200K. This will be fully operational, completed with building works, equipment and technology systems.  

HOW BIG DOES MY STUDIO NEED TO BE?

The complete space should be a minimum of 150sqm which will cover a single studio room complete with 15-30 bikes, a reception, changing and conversational areas

WHAT AREAS ARE STILL AVAILABLE?

The East Coast of Australia has availability throughout, with territories across NSW and VIC selling fast. We have plenty of opportunity throughout the rest of Australia with regional and metro options. 

CAN I ADD AN INFINITE CYCLE SPIN STUDIO TO MY EXISTING GYM PREMISES?

There is opportunity to create an Infinite studio within your gym studio if you have a room with at least 70sqm. Enquire with our franchising team to discuss your options. 

WHAT IS THE RETURN ON INVESTMENT?

Breakeven will depend on your studio outgoings and rental agreement, you can expect to breakeven with your studio membership numbers between 100 – 130 Members.

WHAT SORT OF SUPPORT DOES HQ OFFER?

All the tools and personal assistance to help you in opening and operating your studio day-to-day. On-going sales and marketing support. Training and programming for all classes. Technology and software assistance to ensure a seamless transition into your new business. 

WHAT DIFFERENTIATES INFINITE CYCLE AS A FRANCHISE OPPORTUNITY?

Our bikes are unique and exclusive to Infinite Cycle franchise partners only in Australia. The technology in the bike which helps you engage your core and upper body, along with its real-time data feedback to our interactive screens in-class, make the IC experience like no other in the fitness industry. The low-cost entry allows opportunity for high returns in what is such a unique product offering. 

HOW BIG ARE THE TERRITORIES YOU OFFER?

We offer a large territory for you to operate in, it will cover around 40,000 population/Density 

@HOME FAQs

CAN I USE MY OWN BIKE?

Yes, you can do an @home sessions on any bike. We recommend an IC bike or a bike that has metrics build in for a better experience

I’M NOT VERY FIT, IS THERE A CLASS FOR ME?

All our classes are self-guided, meaning, the instructor will give you a move to do or RPM to achieve, from there it’s the user’s choice how hard to push. We cater for everyone from beginners to advanced.

DOES EVERYONE IN THE HOUSE NEED THEIR OWN MEMBERSHIP OR IS THE MEMBERSHIP PER HOUSEHOLD?

An [email protected] membership is for the whole house. You may request a different login to others, however there is no additional cost

DOES INFINITE CYCLE RECOMMEND A SPECIFIC BIKE?

Infinite Cycle have 2 options for Home. If you love the moving bikes that are used in the studio then go ahead and grab one. If you would prefer an “all in one” bike our new [email protected] bikes are the way to do.

HOW MANY CLASSES DO YOU HAVE?

Infinite cycle streams 20+ live classes per week. Every class is also saved and can be watched at your convenience 30 mins after the end of the class.

WILL IT WORK ON ANY DEVICE?

Our software is compatible on Android, iOS, Windows or Mac… The choice is yours.

I LIVE IN AMERICA, CAN IS STILL RIDE WITH IC?

Yes, IC streams across the world, if you can’t join a live class our classes are on reply

DO I HAVE TO DO AN IC SESSION ON AND IC BIKE?

No, our system is open. This means you can do any session on the IC bikes; you can even watch Netflix while riding. We have done this to give everyone in the family the experience that suits them.

HOW HEAVY ARE THE IC BIKES?

The New Infinite Cycle bikes are about 60kgs, they have wheels on them which makes it easier to move around the house.